Frequently Asked Questions
Everything you need to know about Rokform protection and performance.
Are Rokform cases compatible with MagSafe accessories?
Yes, our latest case lineups are designed with integrated magnets that are fully compatible with MagSafe chargers and accessories, while still retaining our patented Twist-Lock mounting system.
Will the magnets in the case damage my smartphone or credit cards?
No, Rokform uses specially shielded Neodymium magnets that are safe for all modern smartphones. However, we recommend keeping magnetic stripe credit cards away from direct contact with the magnets for extended periods.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your mounts or cases delivered faster.
What is your return policy?
We offer a 60-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do Rokform cases come with a warranty?
Every Rokform case is backed by a 2-year limited warranty that covers any defects in materials or workmanship under normal use.
Can I use the Twist-Lock system on my motorcycle or bicycle?
Absolutely. Our patented Twist-Lock mechanism is engineered for high-impact environments, ensuring your phone stays securely mounted even on rough terrain or at high speeds.